RATANDEEP

Privacy Policy

Last Updated: 23 October 2026

Ratandeep Jewelry (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and shared when you visit or make a purchase through https://ratandeepjewelry.com.

By using our website, you acknowledge this Privacy Policy.

1. Information We Collect

When you browse our website, contact us, or place an order, we may collect the following information, as applicable:

  • Personal information: Name, email address, phone number, billing address, and shipping address.
  • Order information: Products purchased, order history, delivery details, and transaction references.
  • Payment information: Payment status and transaction details provided by our payment service providers. Payment card or banking credentials are generally processed by the relevant payment provider.
  • Technical information: IP address, browser type, device information, and website usage information.
  • Communications: Information you provide when contacting us with questions, feedback, complaints, or requests.

We collect only information that is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders.
  • Arrange shipping and delivery.
  • Confirm payments and provide order updates.
  • Respond to enquiries and provide customer support.
  • Manage returns, refunds, exchanges, and complaints in accordance with our applicable policies.
  • Maintain website security and prevent fraud or misuse.
  • Improve our website, products, and customer experience.
  • Send promotional communications where permitted by applicable law and, where required, with your consent.
  • Meet legal, tax, accounting, and regulatory obligations.

3. Payments

Payments made through our website may be processed by third-party payment service providers. Your payment information may be collected and processed by those providers under their own terms and privacy policies.

We do not intentionally collect or store complete payment card details or banking passwords on our website. The information we receive may include payment confirmation, transaction references, and payment status.

4. Shipping and Delivery

To fulfil your order, we may share the necessary customer information, such as your name, phone number, delivery address, and order details, with courier companies, logistics providers, and other service providers involved in delivery.

This information is used to deliver your order, provide tracking updates, and resolve delivery issues.

5. Cookies and Similar Technologies

Our website and its plugins may use cookies and similar technologies to support essential website functions, maintain shopping cart sessions, improve performance, remember preferences, and measure website traffic or advertising effectiveness where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart, checkout, login, or other website functions.

Where required by applicable law, we will seek consent before using non-essential cookies or similar technologies.

6. Comments, Reviews, and User Content

If visitors can submit comments or reviews on our website, we may collect the information entered in the submission form, along with relevant technical information used to help detect spam and misuse.

If you submit a review or other content intended for public display, that content may be visible to other visitors. Please avoid including private or sensitive personal information in public submissions.

If our website does not allow public submissions, this section applies only if such functionality is introduced.

7. Images and Uploaded Media

If our website permits users to upload images or other media, please avoid uploading files containing embedded location information or other personal data you do not wish to disclose.

Images and content submitted for public display may be accessible to other website visitors.

8. Third-Party Services and Embedded Content

Our website may use third-party services for payment processing, shipping, website hosting, analytics, advertising, security, or other business functions.

Pages may also contain embedded content or links to external websites. Third-party services may collect information according to their own privacy policies. We encourage you to review those policies before using their services.

We do not control the privacy practices of independent third-party websites.

9. How We Share Information

We may share relevant personal information with:

  • Payment processors and financial service providers.
  • Courier companies and logistics partners.
  • Website hosting, maintenance, security, and technical service providers.
  • Analytics and advertising providers, where applicable.
  • Professional advisers, auditors, or authorities where reasonably necessary or legally required.

We do not sell personal information as a business practice.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Retention periods depend on the type of information and the purpose for which it was collected. Information that is no longer required will be deleted or anonymised where appropriate and legally permissible.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

12. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise concerns about how it is used.

We may need to verify your identity before responding. We may also retain certain information where required by law or where necessary to establish, exercise, or defend legal claims.

To submit a privacy request, please contact us using the contact details provided on our website.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent or other safeguards are required by applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, or legal requirements. Updates will be published on this page with a revised date.

15. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact Ratandeep Jewelry through the contact details listed on our website:

Website: https://ratandeepjewelry.com

Please ensure your actual business email address or customer support contact details are provided on your Contact page.