Shipping & Delivery Policy

Last Updated: 23 October 2026

At Ratandeep Jewelry, we aim to ensure that your orders are processed and delivered as smoothly as possible. This policy explains our order processing, shipping, and delivery procedures for purchases made through https://ratandeepjewelry.com.

1. Order Processing

Orders are processed after successful payment confirmation, subject to product availability and verification where necessary.

Processing times may vary depending on the product, order volume, and availability. If there is an unexpected delay, we will make reasonable efforts to inform you.

2. Shipping and Delivery Time

Estimated delivery timelines depend on the destination, courier service, weather, public holidays, and other logistical circumstances.

Your estimated delivery timeframe, where available, will be communicated during checkout or through our order confirmation or customer support channels.

Delivery estimates are indicative and are not guaranteed unless expressly confirmed by us.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before the order is confirmed.

Any applicable delivery fees or additional charges will be disclosed before you complete your purchase.

4. Delivery Address and Contact Information

Customers are responsible for providing accurate and complete shipping addresses and contact details when placing an order.

Please contact us as soon as possible if you notice an error in your delivery information. Changes may not be possible once an order has been dispatched.

Additional charges or delays may apply if a shipment cannot be delivered because of incorrect or incomplete information.

5. Order Tracking

Where tracking facilities are available, tracking details may be shared with you once your order has been dispatched.

Tracking updates are provided by the relevant delivery partner and may take time to appear in its system.

6. Delayed or Undelivered Orders

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to courier disruptions, weather conditions, operational issues, or circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact us with your order number so we can help investigate the shipment.

7. Damaged Packages or Incorrect Items

Please inspect your order upon delivery. If an item arrives damaged, defective, or different from what you ordered, contact us promptly with your order details and clear photographs of the product and packaging, where possible.

We will review the issue and explain the applicable resolution under our Refund & Return Policy and applicable law.

8. Cancellation Before Dispatch

If you wish to cancel an order, contact us as soon as possible. Cancellation requests may be accommodated before dispatch, subject to order status and any applicable legal requirements.

Orders that have already been dispatched may be subject to our Refund & Return Policy.

9. Delivery Attempts

Delivery attempts, re-delivery, and handling of shipments that cannot be delivered are subject to the courier partner’s procedures. Please ensure that someone is available to receive the shipment where required.

10. Contact Us

For questions about shipping, delivery, or an existing order, please contact Ratandeep Jewelry through the contact details provided on our website.

Website: https://ratandeepjewelry.com

Please include your order number when contacting us about a shipment.